Short Term Rental

Per the JTV Covenants and Restrictions, all lots are for residential use only. Garages may not be used as temporary or permanent residences.

To file a complaint regarding a short term rental, please submit a request online through the City of Charleston Citizen Support Center or call 843-724-7311.

Utilities & Community Services

Charleston Police Department

    • For Emergencies and In-Progress Crimes, dial 911
    • To report Suspicious Activity, People or Vehicles, or to Report Nuisances, call 843-743-7200
    • For Animal Control, call 843-577-7434

Charleston Water System

Water and Sewer

Call 843-727-6800 for Customer Service and Emergencies.

Dominion Energy

Electricity. JTV expects to have have natural gas lines by the end of 2021.

  • Customer Service: 1-800-251-7234
  • To report a Street Light Out, call 1-800-251-7234, option 4. Provide the pole number of the street light.
  • To report Downed/Sparking Lines, call 1-888-333-4465.
  • To report Outage Online, follow this link.

Internet & TV

City of Charleston Garbage Collection

Charleston County Environmental Management

Recycling

Livability

City of Charleston service for enforcing Code of Ordinances.
Customer Service: 1-843-805-3226

Pets

When outside the fenced yard, dogs must be leashed and under control. This is a City of Charleston ordinance as well as a rule of the JTV Covenants and Restrictions. Free roaming cats are permitted as long as they meet requirements of the City of Charleston and do not create a nuisance.

Owners, keepers and walkers are responsible for cleaning up any mess that a pet creates. Pet waste may not be disposed of in common areas or easements.

To report off leash or waste disposal violations, please contact the City of Charleston Animal Control Division at 843-720-3915 or 843-743-7200.

Garbage & Recycling

See the Garbage Collection Map to determine on which days your garbage will be collected.

Jamestowne Village is in the City of Charleston and receives garbage collection service once weekly. A standardized container is required. To request a container, follow this link to the City of Charleston Garbage Collection and see Acquiring a Standardized Residential Container.

Garbage containers should be placed at the curb no earlier than 6:00 PM the day before scheduled pick-up and removed as soon as possible after pickup, but no later than 6:00 PM on the scheduled pickup days.

See the Residential Recycling Pickup to determine on which days your recycling will be collected.

Jamestowne Village is served by Charleston County Environmental Management for recycling services. To request a blue recycling roll cart, call 843-720-7111.